When we first launched our MeridianLink Mortgage interactive live end-user training program, I’ll be the first to admit — it was a little rough around the edges. Like many new initiatives, it took time to find the right pace, refine the content, and dial in a structure that truly worked for both new and experienced lending staff.
Fast forward to today, and I’m proud to share that we’ve officially completed over 100 live training sessions with lenders across the country — and the feedback has been incredible. What started as a work-in-progress has turned into a well-oiled, highly rated training series consistently earning five-star reviews from attendees.
These seven-session training programs are designed specifically for the people who make home lending happen every day — loan officers, loan processors, underwriters, closers, and support staff. The goal isn’t just to teach button clicks, but to help end users understand how to get the most out of their loan origination system investment and work more efficiently, confidently, and accurately.
Because at the end of the day, the best technology in the world won’t make an impact without well-trained people behind it. Investing in employee training isn’t just a short-term productivity boost — it’s a long-term investment in your team’s success and your business’s future.
A big thank you to MeridianLink, every lender, every attendee, and every team we’ve partnered with along the way. Here’s to the next 100 sessions!
If you’re a lender using MeridianLink Mortgage and want to see what a difference focused, role-based training can make for your team, let’s connect. I’d be happy to share what’s working for others.